Question 1

What is your standard shipping policy?

Accepted Answer

The Wheelbarrow Sombrero is pleased to offer free ground shipping on orders of two or more covers within the 48 contiguous states. There is a shipping cost of $5.95 for standard shipping. In-stock items will ship within 1-2 business days via USPS. For deliveries to Alaska, Hawaii, and US Territories the shipping fee will be determined at point of shipment.

Question 2

How will I know when my order has shipped?

Accepted Answer

For in-stock items, you should receive a shipping confirmation email with tracking information within 1-2 business days of placing your order. In addition, you can access your tracking number on both the Order History page and the Order Details page. Thanks to our exclusive relationship with our trusted shipping partner USPS, you can track your package 24 hours a day on USPS.com using your tracking number. Please allow 24-48 hours for the tracking information to update.

Question 3

Do you offer Rush Delivery?

Accepted Answer

Rush delivery options are available within the contiguous US. We guarantee timely delivery, or we pay for the additional shipping charges ourselves. Rush delivery options are not available to PO boxes.

2nd Day Delivery (2 business days): $10.95
Overnight Delivery (next business day): $32.95

Rush delivery orders must be placed by 10 AM Eastern Time and the item must be in stock to ship the same business day. If your order is under our free shipping threshold of two items or more, the standard shipping fee of $5.95 applies in addition to the rush shipping charge. All orders placed after 11 AM Eastern Time on a Friday, a weekend, or holiday will ship the following business day. Similar to our standard shipping, an additional $30 shipping fee will be applied to orders to Alaska, Hawaii and US Territories.

NOTE: Free shipping does not apply to 2nd Day Delivery or Overnight Delivery.

Question 4

How do I care for my cover?

Accepted Answer

Covers may be washed in cold water. hung to dry. They can be placed in the dryer on air dry or hung to dry. DO NOT put in dryer on any heat setting as this will damage the water- resistant coating on the inside of the cover.

Question 5

What do I do if the cover sinks in the middle?

Accepted Answer

These covers are adjustable so it’s as easy as tightening the cover until it is more taut to prevent this from happening.

Frequently asked questions

What is your standard shipping policy?

How will I know when my order has shipped?

Do you offer Rush Delivery?

How do I care for my cover?

What do I do if the cover sinks in the middle?

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